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Introducing Jam - a browser extension that enables you to report bugs with just one click. Now capture instant replays of bugs happening on your web application with all the logs automatically included. Bye-bye long bug reports and get reporting done faster than before by x20 times.
Bugs, let's face it, kind of became our passion. Jam.dev, an evolution arising out of the need to modernize fairly antiquated processes around bug reporting, which hadn't really seen an update since the 1990s. At that time, it was common to have a manual process in creating tickets for bugs but would often lack enough context for any engineer to actually act on the ticket. This just multiplied wasted time, more effort put forth, and a worse user experience. As development was accelerating in software, it became very important to have faster and more efficient bug-reporting tools. Anticipating such a gap, Jam.dev was started with an ambition to make the bug-reporting process smoother so that developers could actually go faster than the speed of modern software development. The company has been focusing since its start on removing friction between QA teams and developers and making it easier for teams to deliver the software in a faster and more efficient manner. Today, Jam.dev becomes an enabler for fast iterations and high-quality product releases across fields who rely heavily on software - like education, healthcare, finance, or AI.
Now, jam.dev stands out as a bug reporting tool not only through technical capability but also user-friendliness. As a team consisting of well-experienced engineers who know the deep technicalities behind software development, Jam.dev is designed to meet the needs of modern-day development teams, regardless if you are a small startup or large enterprise. No matter your size, Jam.dev will deliver the tools needed to report bugs accurately and with speed.
The link to Jam will also have all the technical information your engineering team needs to get the problem solved quickly, including network requests, console logs, device information such as operating system, browser version, and even network speed! It's all there, so when you submit the bug report, you won't have to recreate or dig it up again. Once you get the Jam link, just paste that into a ticket or in the chat message, so your team members can access it. In addition, no registration is necessary for an account to see a link and all the details, so the team can easily click the link and quickly understand the bug and its cause.
The aspect of wide feature enhancements on Jam.dev is highly impressive, as these are all in the context of reporting bugs clearer and more collaborative for the communication that needs to happen between testers and developers. It streamlines everything-from capturing to documenting and sharing bugs around with any relevant context. Here are some of Jam.dev's very important product features:
Jam.dev's Instant Replay captures bugs with performance, privacy, and iframe or canvas support. Tests record bugs as they occur in real time for developers to replay the user action that led up to the bug. Bugs, even intermittent bugs, are documented with specificity.
Video Screen Recording for desktop applications is supported by Jam.dev. It will make the recording of bugs as they happen easier for a tester. This feature will be able to record specific user actions and UI states, so that the developer gets a clear understanding of the issue without having to be explained multiple times.
Capturing screenshots Captures full-page screenshots and screenshots of hover states that can be valuable in cases when the bug is visually oriented or has something to do with responsive elements. Screenshots are also very easy to annotate, allowing the tester to mark particular problem areas directly in the report.
Jam.dev connects with developer tools, which provides advanced debugging features, such as:
Security: Relaying security issues and warnings, the tool captures right from the browser.
Network Request and Response Bodies: It allows developers to debug the network-related problem by showing the full details of both request and response.
GraphQL: Supports GraphQL debugging. It ensures any malfunctions or bugs within the API are completely picked out.
Jam.Metadat: It auto collects the metadata such as version of browser, OS and screen resolution. These are the critical contexts that the developers need to know.
Jam for Incognito lets testers report bugs even when in incognito mode and, at the same time, maintains support for private and confidential testing environments. The feature encourages the capture of bugs while testing in secure environments without compromising their ability to collect and report issues.
Jam.dev has a Mobile Inspector, through which it allows testers to report bugs on mobile websites or web applications. It is essential for the mobile-first teams or for cross-platform compatibility where consistency needs to be maintained. Mobile inspector provides the tester a view of potential issues in mobile devices and captures the device-specific details required.
JamGPT is an AI assistant inside of Jam.dev that facilitates easy reporting of bugs. Using JamGPT, testers can easily come up with detailed descriptions of a bug, saving time on manual typing of the reports. The AI further helps to generate clear and concise bug reports to support productivity.
Jam.dev also provides customizable Keyboard Shortcuts that help to speed up bug reporting, thus saving them time by capturing a screenshot, starting recording, or opening the Jam.dev interface all in just a few keystrokes. This makes the tool more effective and faster to use in sessions of testing.
Team Workspace feature, sharing bug reports, screenshots, and videos inside a workspace, can be made more effective. The said feature assists the team in having access to the same information so that any issues occurring may get resolved quickly. Because of this feature, the project can be organized by the respective workspace, so it will make easy tracking progress and assign bugs to the developers aptly.
For encryption features such as AES-256 and SOC 2 Type II compliance, Jam.dev protects all data both in motion and at rest. Integration with GCP and the use of Cloudflare CDN add additional layers of security and data privacy for enterprise users.
In today's Integrations working together online world, teamwork and making different tools work together well help everyone get more done. At Jam.dev, we know how important it is for our stuff to fit right in with what you're already using. That's why we give you lots of ways to connect Jam with your other tools. It makes reporting bugs easier and helps your team work together better. Let's see how those connections work seamlessly to generate tasks directly from Jam's browser extension. Every task initiated through Jam integrates smoothly: console logs, fully inspect able network requests URL timestamp and country, device, OS, browser, view port size, network speed etc.
Automatically report bugs directly to your Asana project from within the extension with all the context in full detail of all that a developer will need to get working right away. Click here to set it up in Jam Documentation.
Direct creation of tasks from within the extension in Jam, making it easier to route bugs into the relevant team members who need the necessary technical information and context. Click here for more details in Jam Documentation.
Designers can integrate Jam with Figma to log bugs around design implementations or UI issues and annotate screenshots or include relevant logs. See Jam Documentation for details.
Jam integrates with GitHub Issues and enables developers to track and fix bugs entirely within their GitHub workflow. All the context will be captured when you create a task, and nothing gets missed. See Jam Documentation for configuration.
Jam integrates natively with Jira so teams can log bug tickets directly into Jira projects-all pre-filled with critical information like logs, screenshots, and more, saving a lot of manual effort. Learn more in Jam Documentation.
Customers of Linear can link Jam to their workflow directly. Bug reporting and, therefore, generating tasks will happen much faster. Every one of the tasks contains all the details that developers would need to get started with. Check the how-to here in Jam Documentation.
Integrate Jam to store bug reports and manage the bugs in your team's workspace. At the heart of every task or report are key pieces of bug information. To learn more about the feature, refer to the Jam Documentation .
Jam integrates nicely with Sentry for error tracking and monitoring. Bugs can be enriched with Sentry data, giving teams insight into the context and occurrence of an issue. See the Jam Documentation for more details.
With Jam's Slack integration, teams can instantly get bug reports in their Slack channels, so everybody stays real-time-informed and can promptly jump on fixing the issues. More about it here: Jam Documentation.
First, ensure that the Jam browser extension has been installed in your browser. If you haven't downloaded and set up Jam yet, check out our Jam getting started guide here:
Now record your bug using Jam.
And so, within the Jam extension, you will be able to select where your screen capture goes. Click on the "Link you can share" and change it to ClickUp.
Jam will guide you through authenticating with ClickUp.
Once Jam is connected to ClickUp, you will be able to setup your ClickUp task right from Jam. Choose the workspace, folder, list, assignee, etc., right from Jam.
Pro tip: you can click "Edit fields" to manage which fields from ClickUp are shown in Jam:
Click "Create task" and once Jam creates your ClickUp task, it will automatically open in a new tab.
Jam is supported on all Chromium browsers:
More browser support is coming soon.
Jam supports both logged in and incognito browser sessions.
Jam.dev currently supports Chromium-based browsers, such as Chrome, Edge, Arc, Brave, and Opera. Thus, if a user needs to work in other browsers, such as Firefox or Safari, he will not be able to do so. This characteristic may be quite an annoyance for testers or developers who prefer or are required to work in non-Chromium environments.
Jam.dev has much reduced functionality when working off-line. Many services would not be available or would be much less efficient if an active Internet connection were not present, and so may not be of as much use to testers working in areas where the Internet connection might be unstable or non-existent.
In addition, websites may get inoperative with Jam.dev after some time. This may be due to updates or changes made in the infrastructure of a website, making the extension miss bugs or not work there. For long projects, this poses a problem since testers may find that the tool is not smooth to work with certain platforms after some time.
But in as much as the future of Jam.dev is truly promising in this regard because it strives to overcome its current restrictions, such as poor browser support and no capability for being used offline, with one of the possible implementations, such as Firefox and Safari support, offline extensions, deeper integration with other popular development tools, and the real AI-driven features that Jam.dev already has, this tool is well-suited to become an even more powerful testing tool. It will add more AI capabilities, like automated issue detection and predictive analytics for the platform. Moreover, new UI/UX usability, particularly better mobile support, stronger security and compliance, makes Jam.dev a must-use application for agile and distributed QA teams. As the testing landscape evolves, Jam.dev will remain a significant player in bringing about seamless bug reporting and efficiency in team collaboration.
As we close our analysis of the Jam.dev tool, it is pretty clear that the purpose of this bug reporting tool is to bring in a new approach into the development teams when it comes to identifying bugs and reporting along with resolution. Concentrated on technical precision, seamless collaboration, and integration with other great tools, Jam.dev is a game changer.
They embrace customizable templates, real-time commenting, and task assignment features that not only submit bug reports but complement them with necessary details to be resolved promptly. Jam.dev also reduces the time required for diagnosing and resolving issues.
In the world of speed and accuracy, Jam.dev stands great for efficient bug reporting, wherein development teams can seek, report and resolve issues like no one else can.
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